How you opt in to text messages
Where Operenda asks, what it says, and what happens next.
Who this is
Operenda is operated by Lukens Holdings, LLC, 85 Tamarack Trail, Bangor, Maine 04401, US — company website lukensholdings.com. This page shows exactly how somebody agrees to receive text messages from us, and where they see that request.
Messages come from a single number, which is shown to the account holder when they connect and is registered with the carriers for this programme. It is not published here: it is reachable only by Operenda account holders, and printing it would invite messages from people it was never meant for.
Where the request appears
Inside the Operenda application, at app.operenda.com, under Settings → Alerts, on the card headed *Text message*.
It is not on a sign-up form and it is not required. An account is created, paid for and used in full without ever opening that card. Nothing is sent to a number until somebody goes there deliberately.
What it says, word for word
There are two things on the form: a mobile number field, and the consent checkbox beside it. The checkbox is unchecked when the card loads, and the button does nothing until the box is ticked *and* a valid number has been entered.
The number entered is the number being consented for, and it is the number the messages go to. Next to the checkbox:
*"Yes, send text messages to this number. I agree to receive SMS text messages from Operenda: replies from my AI staff to messages I send them, and the occasional service message about this connection. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our text message terms and privacy policy. This is optional — everything else works without it."*
What happens after it is ticked
The application shows a one-time code, good for fifteen minutes, and asks the account holder to send it as a text from the handset they want to connect.
That message is a verification step, not the opt-in — the same job a login code does. Consent was given by ticking the box; the code proves the number belongs to the person who ticked it. Nothing is sent to a number that has not completed both.
The code has to arrive from the number entered on the form. One sent from any other handset is refused, so the number recorded as having consented is always the number that actually did.
There is no published keyword to text and no number advertised for people to text cold. A number cannot opt itself in.
Stopping
Reply STOP to any message, or disconnect the number in Settings. Full terms: operenda.com/messaging-terms. Privacy policy: operenda.com/privacy.